Terms of Service
Last updated: February 19, 2026
Please read these Terms of Service ("Terms") carefully before using the Left Bucket Theory website and services operated by Left Bucket Theory ("we," "us," or "our").
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the service.
You must be at least 18 years old or have the consent of a parent or legal guardian to use this service. By using this service, you represent that you meet this requirement.
2. Account Terms
- You are responsible for maintaining the security of your account and password
- You are responsible for all activity that occurs under your account
- You must provide accurate and complete registration information
- You must not use the service for any illegal or unauthorized purpose
- One person or entity may not maintain more than one free account
- We reserve the right to suspend or terminate accounts that violate these terms
3. Subscriptions & Billing
Free Tier
Access to basic features at no cost. We may modify free tier features at any time.
Paid Subscriptions
- Subscriptions are billed in advance on a monthly or annual basis
- Subscriptions automatically renew unless canceled before the renewal date
- Prices are in US dollars and may be subject to applicable taxes
- We reserve the right to change subscription prices with 30 days' notice
Refund Policy
- Monthly subscriptions: No refunds for partial months
- Annual subscriptions: Pro-rated refund available within the first 30 days
- Course purchases: Full refund within 14 days if less than 25% of content has been accessed
- Refund requests should be sent to support@leftbuckettheory.com
Cancellation
You may cancel your subscription at any time from your account settings. Upon cancellation, you retain access until the end of your current billing period. No further charges will be made.
4. Intellectual Property
The Left Bucket Theory framework, including the concepts of the Two Buckets, Glass Box, 10 Points System, and Holes in Buckets, along with all associated content, graphics, logos, and course materials, are the intellectual property of Left Bucket Theory.
- You may not reproduce, distribute, or create derivative works from our content without permission
- Purchased course materials are for personal use only and may not be shared or redistributed
- Educators with an active Educator tier subscription may use materials in their professional practice as outlined in the Educator License
- Downloadable printables are licensed for personal and classroom use only
5. User Content
When you post content to our forums, community features, or other public areas:
- You retain ownership of your content
- You grant us a non-exclusive, worldwide license to display, distribute, and promote your content on our platform
- You are responsible for the content you post
- You must not post content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- We reserve the right to remove content that violates these terms or our community guidelines
- Content in our forums is intended to be supportive and constructive — this is a family-friendly platform
6. AI Chatbot Disclaimer
Our AI chatbot ("Bucket Bot") is designed to help you explore Left Bucket Theory concepts and provide emotional intelligence guidance. Please understand:
- The chatbot is not a licensed therapist, counselor, or mental health professional
- Responses are generated by artificial intelligence and may not always be accurate or appropriate
- The chatbot should not be used as a substitute for professional mental health advice, diagnosis, or treatment
- If you are experiencing a mental health crisis, please contact a licensed professional or call 988 (Suicide & Crisis Lifeline)
- We are not liable for actions taken based on chatbot responses
7. Limitation of Liability
To the maximum extent permitted by law:
- The service is provided "as is" and "as available" without warranties of any kind
- We do not guarantee that the service will be uninterrupted, secure, or error-free
- We are not liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount you have paid us in the twelve months preceding the claim
- We are not responsible for the actions or content of third-party services integrated with our platform
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.
9. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect.
By continuing to access or use our service after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.
10. Contact
If you have questions about these Terms, please contact us at legal@leftbuckettheory.com or visit our contact page.